Honda Sale :: About Burt Kuni Honda

Our Honda Dealership Mission

The Burt-Kuni Honda Mission is to ensure all of our customers get great prices and the best customer service possible.

Proving our customers with great prices and the best customer service in the automotive industry, is what makes us the best choice for all of your vehicle needs. We have a staff that has an enormous amount of experience, are continually trained, have a tone of knowledge and are all dedicated to serving you the customer. At Burt-Kuni Honda our employees will go the extra mile for you and we are here for all of your vehicle needs. Our customer service and satisfaction is what sets us apart from other dealers. We also have an amazing proven customer service and satisfaction track record. Just read a couple of the customer testimonials below or watch one of our customer testimonial videos.

Customer testimonials

We have received hundreds of customer letter detailing there delight in letting us work for them. We just wanted to share a few with you (Letters were selected at random).

July 13th, 2007

My husband, Michael, and I recently purchased a Honda Accord VP form you dealership. While the paperwork was filled our by my husband, I wrote the check and I was fully involved in the transaction, as the car was to be mine. I wanted to take the time to write and tell you want a pleasant experience I had working with the sales consultant. He was exceptionally professional, friendly, and eager to assist in every way. I especially appreciated his low key approach, which was so different form the high pressure tactics I have experienced elsewhere. I wanted you to be aware that the sales consultant’s cordial salesmanship was certainly a factor in my decision to purchase the Honda. His professionalism is a credit to your company.

Sincerely,
Ronda C.

May 10th, 2007

I wanted to write and congratulate you and your staff for the wonderful assistance and professionalism your staff exhibited during the recent sale made to me and my husband. On April 26th, 2007 my husband and I came in to purchase a 2007 Honda Civic EX coupe with navigation. My first contact was with Tami in your Internet sales department, late one evening approximately one week before we decided to purchase the vehicle form Burt Kuni Honda. Tami’s professionalism, efficiency, and an attitude of a true desire to make my experience as pleasant, simple, and trouble free was evident form that first contact. When I come into the dealership to look at the vehicle I had located via your Internet site at www.burtkunihonda.com, I was handed off to your very professional, knowledgeable, and understanding salesperson Bryan Vinegar. He listened intently to my needs, and made himself available at any time, after I spent only a limited amount of time taking a test drive, to answer any further questions I had. Every time I contacted him on his cell phone, he treated me with a smile, and the respect I deserved as a potential buyer. He never once made me feel like I was bothering him and showed an equal desire to help the transaction proceed in a pleasant, simple and trouble free way. For that I am truly grateful. I must say, that dealt with car dealerships in my lifetime. I can certainly see why you and your dealership won the Honda President’s Award. It is well deserved, and I have been signing your praises to all my friends and relatives whom I have shown my new purchase to.

You should feel very fortunate to have employees like Tami and Bryan. They overcame my dislikes not only of car sales people but showed why Burt-Kuni Honda deserved to receive the President’s Award. Their professionalism was exemplary and I appreciate all they did to help make the deal happen for my beautiful Honda. I just love it!

Sincerely,
Tamara P.

March 2007

Jason and I just wanted to thank you again for all of your help. You were so easy to work with and really made it a painless experience. Thank you for being so friendly and now so intimidating!!

Sincerely,
Jason and Katie B.

January 31st, 2007

We bought a new Accord on January 30th, and want to tell you what a positive experience we had at Burt-Kuni Honda. We had e-mailed several Honda dealers along the Front Range asking about prices on Accords. The first person to respond was Tami Maddy. Her emails were specific and complete, so we quickly made an appointment to drive up from Colorado Springs.

Tami put us in touch with Michael Ruplinger. He is the most helpful, well-informed, and courteous sales associate we have ever met in our long history of car-buying – both Honda and others. He is an extraordinary representative for your company. We expected a good deal based on Tami’s e-mails, and we got it. We never expected such a pleasant visit – thanks to Michael. You’re lucky to have him.

Sincerely,
John M.

July 17th, 2006

I wanted to take the time to express my appreciation for the very professional and thorough service I received at Burt Kuni Honda. Your staff is excellent. Starting with my sales rep Michael Rupplinger, who not only made sure that I purchased the car that best fit my needs, but also followed through to make sure I was pleased with the vehicle. The service team made a huge impression on me, beginning with you and Bob. Although my warranty had expired, and the dealership was under no obligation to make repairs, you did not hesitate to replace the transmission when it was determined that it was defective.

Thank you so much for taking care of my needs. I refer people whenever I have a chance, and although I no longer live in the area, you can be assured that I will be back to Burt Kuni Honda the next time I purchase a vehicle.

Thank you again,
John S.

May 30th, 2006

On Saturday, May 27th I arranged the lease of a new Accord with the help of Marilyn Rosenthal of your sales staff. If you speak with Marilyn you will find that we have been discussing any number of Honda’s for almost a year. During this period of research and due diligence Marilyn was a most appreciated partner. She always was interested and helpful in discussing any and all details. Often she would follow up in a very professional fashion to make certain I did not have other questions.

Finally a decision was made and Marilyn was great advocate for me. She helped me focus on the right car at the right price. She carefully listened to concerns during the negotiations and helped craft a great deal for both Burt Kuni Honda and myself. Ultimately we both gave some and found common ground for the deal.

I sincerely appreciated Marilyn not pushing extras that she knew I did not want, but also her pointing out the specific appointments that would make the use of this new Accord even better.

After the sale she was most careful to explain all aspects of the vehicle and warranties. I appreciated her thoughtfulness in the process.

Finally, Marilyn was supportive as I had a few additional questions on my lease. We met with the leasing manager and obtain the requested information.

Overall, I have been very pleased to have conducted my vehicle trade with Burt Kuni Honda and I am certain that if all your sales associates are like Marilyn, you will have much continued success.

I do want to thank Marilyn for a great sales experience; I suspect this is standard protocol for all her customers. I will refer clients and friends to Marilyn because of the way she helped me.

Sincerely,
Greg H.

May 25th, 2006

I want to take a moment to let you know about our experience with your dealership. My husband and I came in a couple weeks ago searching for a Hybrid expecting to be hassled by sales me (as we have experienced many, many times in the past).

Upon our arrival, we were introduced to Igor. Igor listened to all of our needs and found us our perfect fit. Igor kept us informed of the arrival of our new car and was very attentive and helpful through the whole transaction. And I have to say that even after the transaction he’s been great!

Through the whole process, your family of employees has been wonderful. They made us feel like family and we want to give them our thanks.

Again, we just want to let you know that we loved your dealership and thank you for having such great people on your team. We look forward to buying many cars from you in the future.

Thanks,
David and Tina C.